Saeco Aroma Espresso Coffee Machine - Black

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I have owned this machine since Dec '08 and it has performed beautifully. We make 4 shots a day, 7 days a week and it makes a wonderful double shot of espresso with perfect crema each time. It also makes good frothed milk, but does take a little longer than some of the more expensive espresso makers on the market (however, I rarely use the frothing feature so it's not a big drawback for me). I'm not sure what the other reviewer meant by it being a "manual" machine. Possibly - and I'm just guessing - "manual" means that it does not have a built-in grinder so you have to grind the beans with another machine and then pack the the portafilter yourself. If so, most espresso machines are like that and it's not a big deal for the majority of espresso drinkers. I do want to add that I did not buy this machine in a "new" condition from Amazon. I bought it used on an auction internet site (you guess which one:) for only 9.00! I also bought a used Saeco burr grinder from the same site and I am very happy with that too (see my other review). Either way, new or used, I would recommend this espresso machine as it makes great espresso shots and is hundreds less than many of the other machines (even at full retail price).

Feature

• Give your countertop an espresso machine with performance and good looks
• Features a powerful 15-bar pump and a pod adaptable pressurized pot filter
• Also includes a cup warming surface and a steam and hot water wand
• Color is black and stainless steel machine housing material is metal
• 950 Watts of power

Product Description

Features The Aroma is a marriage between Saeco's legacy of Swiss quality and Italian styling. Give your countertop an espresso machine with performance and good looks. The Aroma features a powerful 15-bar pump, a pod adaptable pressurized pot filter, a cup warming surface and a steam and hot water wand with an exclusive Pannarello milk frothing device. Pannarello frothing device. Pod adaptable filter holder. 15-bar pump Cup warming surface. 85 ounce removable water tank. Steam and hot water wand Color: Black Power: 950 W Housing cover material: Stainless steel Machine housing material: Metal

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Great product, until it breaks - Bernardo Kovar - San Jose, CA
I really liked the espresso machine while it was working. Unfortunately, after a few months, every time I turned it on it blew the fuse at my house. I tried for 3 months to get it fixed, but unfortunately Saeco support does not answer their phone!!! If you stay on hold (even if you wait an hour), you eventually get a recording that asks you to leave your number. They call you back at THEIR convenience (usually in the middle of the day when I was in a meeting). When I complained about this, they did not seem to think this was a problem. I finally did get to speak to someone (I happened to be free when they called) and they promised to send me paperwork that I needed to fill out to get it fixed. I never got that email so I started all over again trying to get their call when it was convenient for them. When I finally got to speak with someone else, they told me the same thing. This time I stayed on the phone with them until I received the email. I emailed it back immediately and waited another 3 weeks (with several follow-up emails asking when they were going to respond) before I took it back to the retailer for a refund. I can't believe a company that does not support their products can stay in business.



A magnificent semi-automatic espresso machine - J. C. Liu - Boston, MA USA
After my old, cheap combo drip/espresso coffee maker gave up the ghost, I decided to invest in a serious espresso machine. I followed the advice given by Alton Brown from his Good Eats episode on espresso and wound up with the same machine that he uses. It's a lovely semi-automatic machine. By semi-automatic, I mean that the machine pushes water through the portafilter to make coffee as long as the switch is on; it's up to you to decide when to shut it off. Same goes for the milk frothing attachment. But the frother attachment is a big, wide plastic tube which is easy to clean, the water tank has enough capacity for a week's worth of espresso, and the pump can make for a lovely shot of espresso with a beautiful head of crema.

I think I would have preferred the design esthetic of a previous model, where the brewing and frothing switches were on/off switches as opposed to up/down buttons, but that quibble aside, this is a lovely machine for do-it-yourself espresso and cappuccino.